Frequently Asked Questions

Mobile Caravan Services work within a 30 mile radius of Highworth, Wiltshire, including Swindon, Oxford, Faringdon, Burford, Charlbury, Witney,  Marlborough, Wantage, Abingdon, Lechlade, Fairford, Cricklade, Cirencester, Royal Wootton Bassett. We can travel further for a small additional fee.

Mobile Caravan Services can accept cash, debit and credit cards (VISA & Mastercard). All works must be paid for immediately following the service / repairs. If you cannot be present on the day of the works to make payment, then we can take payment in advance.

A service does not include the repair of faulty items, however if we find any faults, we will call you for authority to proceed with the repairs which will be charged as extra to the service. If we do not have the required parts to hand, then we can arrange a follow up visit to carry out the works.

MCS do carry out callouts. Callouts are charged at a fixed fee which covers the first 30 minutes at your caravan within our working area. Additional hours will be charged at the relevant rates.

Prior to MCS arriving to carry out a service on your caravan, we ask that you:

   Clean your toilet cassette.

   Ensure the caravan is on firm and level ground.

   Ensure there is a minimum of 1 meter of clear area around the caravan.

   Empty storage areas of items.

The above will allow us to carry out the service safely and without disruption. Please contact us if you have any questions.

MCS provide consumables such as grease, lubricants, test gas. We do not include any parts as routine replacement parts, such as one shot nuts as cost can vary in cost depending on your caravan chassis. We will however, inform you of the cost of these items at the time of booking.

Unfortunately not. Currently our caravan service engineers can only service touring caravans used for leisure purposes.

In addition to full, chassis & habitation services, we also carry out repairs and installation of various add-on’s, such as mobile broadband, solar panels, satellite television, etc. Please contact us to discuss your requirements.

MCS stands for Mobile Caravan Services. Our caravan service engineers come to you to carry our services, repairs, etc. to your caravan to save you having to bring it to a workshop. Our fully equipped and stocked service vans allow us to provide you with workshop level service but with the convenience of use coming to you.

Yes, more info coming shortly.

Mobile Caravan Services carry out caravan services and repairs within a 30 mile radius of Highworth, Wiltshire, including Swindon, Oxford, Faringdon, Burford, Charlbury, Witney,  Marlborough, Wantage, Abingdon, Lechlade, Fairford, Cricklade, Cirencester, Royal Wootton Bassett. We can travel further for a small additional fee. 

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